Term and Conditions

Last Updated: [Insert Date]

Welcome to Telescope Sales Shop (usopticscopes.com), your trusted source for premium astronomical equipment. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for astronomy enthusiasts aged 18+ or minors with parental supervision. By using our site, you confirm you have legal capacity to enter into binding contracts.

1.2 Intellectual Property Rights

All content on usopticscopes.com, including product descriptions, images, and technical specifications, is the exclusive property of Telescope Sales Shop and protected by copyright laws. You may not:

• Reproduce, distribute, or modify any content without express written permission
• Use our product images or descriptions for commercial purposes
• Reverse engineer any optical technology displayed on our site

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our astronomical equipment including:

• Optical accessories (eyepieces, Barlow lenses, filters)
• Mounting equipment (equatorial wedges, counterweights)
• Observation instruments (binoculars, finder scopes)
• Support equipment (dew shields, column stands)

However, minor variations in product specifications may occur. Contact us at [email protected] for clarification before purchasing.

2.2 Technical Support

We offer complimentary technical support for setup and calibration issues. Contact our team before returning equipment that may simply need adjustment.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to:

• Verify payment information before processing
• Limit quantities per customer
• Reject orders for any reason (including suspected fraud)

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are processed securely. We never store complete payment information on our servers.

3.3 Pricing and Taxes

Prices are in USD and exclude applicable taxes/duties. International customers are responsible for all import fees.

4. Shipping and Delivery

4.1 Processing Time

Orders ship within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

4.2 Shipping Options

Method	Cost	Carrier	Delivery Time
Standard Shipping	$12.95	DHL/FedEx	10-15 business days
Free Shipping	Free (orders >$50)	EMS	15-25 business days

4.3 Delivery Restrictions

We ship worldwide except to:

• Certain Asian countries (contact us for specifics)
• Remote regions with limited carrier access

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

• Products are unused in original packaging
• All accessories/manuals are included
• You provide proof of purchase

5.2 Non-Returnable Items

For hygiene/safety reasons, these cannot be returned unless defective:

• Eyepieces (potential eye contact)
• Binocular viewers
• Mounted finder scopes

5.3 Return Process

1. Email [email protected] with your order number and reason for return
2. Receive return authorization and instructions
3. Ship items to: 1642 Morris Street, San Antonio, US 78205
4. Allow 3-5 business days for inspection after we receive your return

5.4 Refund Processing

Approved refunds are issued within 5 business days via original payment method. Note:

• Original shipping costs are non-refundable (except for defective items)
• International customers pay return shipping

6. Customer Responsibilities

6.1 Accurate Information

You must provide:

• Correct shipping address (we’re not responsible for errors)
• Valid payment information
• Current contact details

6.2 Product Use

Our astronomical equipment is designed for observational use. You agree to:

• Use products as intended (no modifications)
• Follow all safety guidelines
• Supervise minors using optical equipment

7. Liability Limitations

7.1 Product Liability

Telescope Sales Shop is not liable for:

• Damages from improper product use
• Weather-related observation issues
• Minor cosmetic differences from product images

7.2 Website Availability

We strive for 24/7 site access but aren’t liable for temporary outages due to maintenance or circumstances beyond our control.

8. General Provisions

8.1 Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by Texas law. Disputes will be resolved in San Antonio courts.

8.3 Contact Information

For questions about these Terms:

Telescope Sales Shop
1642 Morris Street
San Antonio, TX 78205
Email: [email protected]