Reliable shipping solutions to bring the cosmos to your doorstep
Our Commitment to Timely Delivery
At Telescope Sales Shop, we understand that when you order astronomy equipment, you’re eager to begin exploring the night sky. That’s why we’ve established efficient shipping protocols to ensure your premium optics and accessories reach you as quickly as possible, no matter where you are in the world (excluding some Asian and remote regions).
From Warehouse to Your Observatory: The Journey
- Order Processing: 1-2 business days (all orders are carefully inspected before dispatch)
- Shipping Time: Varies by selected method (see below)
- Total Estimated Delivery: 11-27 business days from order date
Shipping Options Tailored for Astronomers
Standard Shipping ($12.95)
- Carrier: DHL or FedEx
- Delivery Time: 10-15 business days after dispatch
- Best for: Customers who want reliable tracking and faster delivery
- Includes: Full package tracking and insurance
Free Shipping (Orders Over $50)
- Carrier: EMS
- Delivery Time: 15-25 business days after dispatch
- Best for: Budget-conscious astronomers ordering multiple items
- Includes: Basic tracking information
Free shipping automatically applies to qualifying orders at checkout
Global Delivery for Astronomy Enthusiasts
Based in San Antonio but serving stargazers worldwide, we’ve optimized our international shipping to be as seamless as possible:
- All necessary customs documentation included
- Careful packaging to protect delicate optical equipment
- Clear communication at every shipping stage
Please note: We currently cannot ship to some Asian countries and remote regions due to logistical constraints.
Our Hassle-Free Return Policy
We stand behind every product we ship. If you need to return an item:
- Return Window: 15 days from delivery date
- Condition: Items must be unused and in original packaging
- Process: Contact our customer service at [email protected] to initiate a return
Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Tracking Your Cosmic Package
For all shipping methods:
- You’ll receive a confirmation email when your order ships
- Tracking numbers are provided for all shipments
- Our customer service team can assist with any delivery questions
At Telescope Sales Shop, we combine astronomical expertise with logistical precision to ensure your observing equipment arrives safely and promptly. Whether you’re awaiting your first telescope accessory or a specialized filter for advanced astrophotography, we treat every delivery with the care it deserves.
The universe is calling – let us help you answer with perfectly delivered astronomy gear!